Prompt Response to Medical Emergency by Shergroup USA Officer

At Shergroup USA, the well-being of residents within our secured properties is paramount. Our officers are trained to respond efficiently to a variety of situations, including medical emergencies. An incident involving a medical call at one of our properties demonstrates the critical role our officers play in ensuring the safety and well-being of residents.

Incident Overview

While on patrol, Shergroup USA Officer observed a resident’s friend from Apartment 304 visibly distressed and shouting on the phone. The individual had called 911 due to the resident’s difficulty in breathing. Shergroup USA Officer promptly approached to assess the situation and provide any necessary assistance.

Swift Response

At approximately 10:20 PM, the ambulance arrived on the scene. Shergroup USA Officer accompanied the emergency responders to the apartment to gather crucial information and assist as needed. Inside the apartment, the resident was found lying on the floor, experiencing severe difficulty in breathing. Despite the critical condition, there were no signs of foul play, which explained the lack of police presence.

Medical Assistance

The emergency medical team assessed the resident’s vitals, noting they were alarmingly high, and administered immediate care. Shergroup USA Officer continued to gather information from those present, including the resident’s wife, and other friends and relatives, ensuring that the emergency responders had all the necessary details to proceed efficiently.


The ambulance departed with the resident at approximately 10:55 PM, transporting him to the nearest medical facility for further treatment. Shergroup USA Officer ensured that all relevant information was documented and provided to the medical team to assist in their care.


This incident highlights the importance of a quick and coordinated response during medical emergencies. Shergroup USA Officer’s prompt action and thorough information gathering were instrumental in facilitating the emergency medical response. At Shergroup USA, we are proud of our officers’ dedication and preparedness in handling such critical situations.

Ensuring the safety and well-being of our residents is our top priority. We continue to train our officers to handle a wide range of emergencies with professionalism and care.

For more information about our security services and how we can help protect and secure your property, please contact Shergroup USA today.